Operator and Manager Oversight

We help you choose the right operator for your asset, whatever its star rating or service level. We prepare a business plan and a detailed brief, then request offers from operators suited to your asset, so you appoint the operator on the best terms, with the evidence to back the decision.

Owners often find themselves outmatched when dealing with large operators and managers. We put an experienced adviser on your side of the table.

We represent your interests, protect the value of your investment and make sure operators and managers perform in line with their agreements, whether that is a hotel management agreement or a property management contract.

Appointing a facility manager does not necessarily mean your assets are being maintained as they should be.

We help owners make sure they are, across the full facility management cycle:

1. An asset-wide assessment of your facility management requirements;
2. Managing the facility manager appointment process; and
3. Reviewing and assessing the work of the appointed facility manager.

These services are handled by qualified engineers and asset managers with deep knowledge of different asset classes.